Why should you go for LivehelpGenie when there are dozens of products mushrooming in the market? What is special about LivehelpGenie that you would not find in the most expensive and the most popular live chat solutions? ...some aspects that makes our product one of the best in the market are:

Enhanced Agent Productivity

LivehelpGenie provides the tools that make live chat simple and not a chore for your operators. The client can increase agent productivity and convenience through customized canned responses, pre-written greetings, notes system, built-in spell-checker, ability to run several chat sessions simultaneously, and the ability to transfer live chats to other operators along with many other multi tasking features. With our special and unique feature of IRS (Information Retrieval System), the chat operators can accomplish a task in 1-2 steps instead of many with LivehelpGenie and your company and customers save a lot of time.

Easy to setup and easy to use

Any growing internet business who wants to deploy live support for the first time should go with LivehelpGenie to get a hassle free hands on experience.

The long and repetitious list of complaints and problems related to the implementation needed to deploy a new solution are enough to make companies avoid new software implementation. We understand your concerns and problems and provide you with a solution that is absolutely easy to setup. A non-technical person can also do the needful in a matter of few minutes. Setting up setup requires zero training and most organizations are up and running the same day. It will barely take 10 minutes to setup Live Help Genie on your website. Very quick, efficient customer service staff and comprehensive documentation/manual makes installation and deployment a breeze.

Easy usage is also a major benefit that LivehelpGenie provides. It has a user friendly interface packed with loads of useful features, which can be easily handled and used by operators with minimal training.

Reliability & Stability

Our clients can always count on us for stability. The operator console has 0.0001% chances of crashing. Live Help Genie operator console does not need any refreshing to show new visitors, it is done seamlessly so your website traffic and visitor monitoring would be 99.99% consistent, making it ideal for a 24/7 support. We truly understand that the live help service directly affects your company's web presence, and any server crash would reflect on your customers. We give our clients world class facility in servers and networking.

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