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  • Post Chat Survey Statistics - As the visitor ends the chat, a survey form prompts the visitor with a set of customized questions to rate the performance of the operator and comment about the chat experience.
  • Pro-Active Message System- You can monitor your visitors and can send real time messages links to your site visitors to initiate the chat with them.
  • Email Monitoring- See who is actually reading your newsletter in real-time and their email address.
  • Auctioning-eBay - LivehelpGenie differentiates its customers from other sellers on eBay by providing facility to put great-looking ads along with personalized customer services for auctioning. LivehelpGenie helps bidders ask questions regarding shipping and other specifications regarding the auctioned items. The real excitement to the auction process is delivered by LivehelpGenie's Monitoring as you can monitor your auction 10 minutes before your auction ended and you can notice the second highest bidder sitting in the auction waiting to swoop. The buzz you get from looking at bidders refreshing the auction page just before the close time would be the most intense and exciting part of having LivehelpGenie.
For any query, please chat with our LivehelpGenie Representative.