Using LivehelpGenie you have our guarantee that your website sales will increase by up to 40% with up to a 30% reduction in customer service costs.

With a good number of IT companies entering market everyday, customers are getting confused and are very conscious about knowing the details before actually making a purchase. They want there queries to be answered with not much delay as Time is Money for them. This potential customer can be yours with LivehelpGenie. Customers are intolerant of response time delays and failure to meet and resolve their service expectations can lead to customer churn. LivehelpGenie solves your customers' queries on the spot in real-time, which increases customers' satisfaction level.

Advantages of LivehelpGenie for IT Industry -

• Monitors the visitors on the website & send chat invitations to surfers and proactively engage top prospects.
• Use live chat to offer sales assistance and technical support to visitor.
• Effective navigation aid, it makes life easy for the customer by co - browsing with him.
• Lower Customer Support Costs - Reduce phone calls and e-mail volume.
• Capture More Leads - Connect to potential customers before they leave your web site.
• Help in learning more about people visiting your site and making your marketing plans accordingly.
• Decrease customer support time.
• Market to online customers on a one-to-one basis; assist in completing sales that might otherwise have been abandoned without one-to-one real-time interaction.